Frequently Asked Questions

General Questions

Is the furniture new?

All furniture in stock is pre-owned or antiques. They are restored, refurbished, and ready to be re-loved by you!

Is the furnishings Functional or Decorative-Only?

When selecting pre-owned items we refurbish and repair all structural damages to them. Every drawer, door, and any hardware is fully functional.

Is any structural changes made to the furniture?

Yes! Some items are updated or improved by designers to feature changes such as Wine Racks, Shelving, or other additions.

Where can I register to become a vendor?

Just go to this link! – https://roomcometrue.com/vendor-registration/

Is there shipping if the product is outside my area?

Unfortunately, until more vendors launch across the country, vendors are limited in their ability to personally deliver to their area only*. However, if you are willing to pay for shipping all products can be delivered nationwide. 

*Vendor self-determines delivery areas

 

About Our Services

Customer Service

Please direct all additional questions and comments to this email.
info@roomcometrue.com.

Customization

Many products up for sale are available for customization. Colour, Trim, and Additional features are all on the table!

Restorations

We use the finest quality stains, paints, chalk, and waxes to restore all our funishings.

All upholstered furnishings is sanitized before distribution in accordance to state/federal laws.

Vendors

All of our vendors are selected personally by our owner and products are quality tested before being posted to the website for sale. 

Return Policy

Our Return Policy is located at this link!

Return Policy

Have a Different Question?

Email us anytime

info@roomcometrue.com

or Call Us at – 540.693.0503